Terms & Conditions

Please read these terms and conditions of service before using uaevisa.ch


By using this site, you convey your agreement with these Terms & Conditions and the Privacy Statement. If you do not agree with the terms stated in this agreement or are dissatisfied with the site please direct your complaints to Contact Us page. Failure to comply with these Terms & Conditions may result in legal action and restriction of your ability to access this site. From time to time, Onlinedubaivisa.com may modify these Terms & Conditions. Please continue to review this agreement whenever accessing or using this site.

Refund Policy

  • Visa approval is solely under the jurisdiction of UAE Immigration Officials
  • Onlinedubaivisa.com cannot be held liable if your visa application is rejected.
  • The visa application fee is non-refundable in case it gets rejected by the immigration department.

If you cancel the service you may be entitled to a refund. If your passport and other supporting documents were received by Uaevisa.ch and have already been submitted by Uaevisa.ch for processing at the time of cancelation you will not receive any refund; however, if the submission has not been made at the time of cancelation you will receive a partial refund deducting CHF65 processing charge from the total amount. No refunds will be given for applications that have already been processed.

You may cancel by calling our service lines. Notwithstanding the foregoing, Uaevisa.ch cannot process refunds for Credit Card payments over 40 days old under any circumstances. In such cases Uaevisa.ch may issue a store credit applicable to future applications submitted through Uaevisa.ch. Credit cannot be transferred or cash redeemed.

No refunds will be made for processed, rejected or approved applications.

Processing Time

Processing time for visas and passports quoted by Uaevisa.ch are approximate and based on processing times provided by the immigration department of UAE under normal circumstances, situations and conditions. Processing time should be calculated starting the next business day of the date when the documents and payment is submitted to the authorities by Uaevisa.ch for "Standard" processing option. Uaevisa.ch or companies associated with it directly or indirectly will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in approvals. No service fees, thereof will be refunded due to delays or rejection of visa applications.

Fees And Payments

You agree that your credit card(s) will be billed immediately after online verification takes place. You agree to pay all fees and charges for any products or services offered for sale by Uaevisa.ch. You shall pay all applicable taxes and charges relating to the purchase of any products or services. Requirements and fees related to the processing of passports and visas are subject to change, including, but not limited to, immigration fees, processing charges and documentation required for visa issuance, which are subject to change without notice

Shipping / Sending of Visa

All approved visas will be sent via email. Visas will only be sent once the payment for the same has been received in full.

Service Description

Uaevisa.ch does its best to correctly describe all services that appear on the website. However, Uaevisa.ch does not warrant that all the statements, definitions, and descriptions are most current, complete, accurate, and error free. Government and Immigration Department often change their requirements and fees without prior warning and changes can take effect immediately. In an event, shall any description of service or any information on our site become outdated or inaccurate, Uaevisa.ch is not to be held responsible. You will not hold Uaevisa.ch responsible for any and all inaccuracies or mistakes in service descriptions, prices, processing times, processing dates, and other information provided on the Uaevisa.ch website.


Requirements and fees related to the processing of visa applications are subject to change without notice. Passports and additional documents required for visa issuance are subject to change without notice. Immigration department may request any additional documentation at their discretion. They may also decline issuance of visa without disclosing the reason for denial. Processing time for visas quoted by Uaevisa.ch are approximations based on normal circumstances, and are deemed reliable in most cases but are not guaranteed. Uaevisa.ch will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in processing. Uaevisa.ch reserves the right to decline processing of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.


By using this site and our services you give Uaevisa.ch your express permission to contact you via email, messaging, or other electronic or non-electronic forms of communication for all purposes including distribution of marketing and promotional materials.


By submitting registration and application forms, you certify that the information you provide is true and correct. You are responsible for maintaining the confidentiality of your User ID (login) and password. You are responsible for all uses of your User ID (login), whether or not authorised by you.

You agree to notify us immediately of any unauthorised use of your User ID or password. Please refer to our Privacy Statement that governs submitted & distributed information.


You shall indemnify, hold and save harmless, and defend at your own expense Uaevisa.ch, its officers, directors, agents, and employees from and against all suits, claims, demands and liability of any nature or kind, including costs and expenses arising out of acts of violation of these Terms & Conditions by you, your employees, agents, sub-contractors, or anyone using your computer/user ID. This requirement shall extend to claims or liabilities of any third parties arising out of the use of any patented or copyrighted information or for any other reason. You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys' fees and costs awarded against or otherwise incurred by or in connection with or arising from any claim, suit and/or action or proceeding attributable to any such action.


You agree that Uaevisa.ch shall have the right to terminate your ability to access this site at any time without notice and you that will not hold Uaevisa.ch responsible or liable for any damages whatsoever. Uaevisa.ch reserves the right to decline processing of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.


This web site contains links to third-party Web sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. We are not responsible for the content, accuracy of information, expressed opinions or statements, of any third-party sites linked to us or any links contained in a linked site.

Restriction on Use

This site is intended for use by adult individuals over 18 years of age. It may not be used for any illegal purpose or in any manner inconsistent with these Terms & Conditions. You may not use this site for any reason other than its intended purpose. If you submit any information to our site, you agree not to post or transmit pyramid schemes or chain letters, a virus or any other harmful component, anything that violates the copyright or intellectual property rights of any person or entity, including but not limited to copyrights and trademarks, anything that is defamatory, abusive, libellous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, harmful, or that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law. YOU MAY NOT COPY, REPRODUCE, RECOMPILE, DECOMPILE, DISASSEMBLE, REVERSE ENGINEER, DISTRIBUTE, PUBLISH, DISPLAY, PERFORM, MODIFY, UPLOAD TO, CREATE DERIVATIVE WORKS FROM, RECIRCULATE, TRANSMIT OR IN ANY WAY EXPLOIT ANY PART OF THIS WEBSITE, IMAGES AND OTHER MATERIAL, OR OFFER ANY PART OF THE SERVICE FOR SALE, OR DISTRIBUTION WITHOUT THE PRIOR WRITTEN CONSENT OF Onlinedubaivisa.com.


The User must periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates. We reserve the rights to update or amend this privacy policy anytime by posting a new version on our website. You should check this page occasionally to ensure you are aware of these changes.


All the information on this web site is provided "as is" and without warranties, expressed or implied, as to the accuracy or completeness of the information, fitness for a particular use or purpose, including warranties of merchantability, title, non-infringement or otherwise. In no event shall Uaevisa.ch be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the use or inability to use this web site. Onlinedubaivisa.com hereby disclaims all warranties with regard to the hardware and software used to support this web site including all implied warranties, fitness for a particular purpose and incidental, special, direct or consequential damages. Accordingly, Uaevisa.ch, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies or errors in or omissions from the services including, but not limited to delays, errors or interruptions in the transmission or delivery of services, products, or loss, or damage arising for any reason from non-performance. Onlinedubaivisa.com does not make any warranties or representations of any kind with respect to information, requirements, restrictions, quality, content, theme, style, and expressions provided directly or through any third party to this web site.

Partners we work with...

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